Technology
1-800-866-1177 In the Future, Mack will be Talking To Your Truck Through Cellular And Satellites.
If your truck is equipped with a satellite-based communication system, you'll always be in touch. Mack OneCall technicians will be equipped with the technology to provide a continuous link between your vehicle and your dispatch center for maximum productivity. Our call center will have the capability to detect, capture, store and forward information for initial diagnosis and troubleshooting. Satellite and cellular technology will let us diagnose your vehicle without ever lifting the hood.
Monitoring Your Truck From Thousands Of Miles Away.
Think of it as an early warning system for breakdowns. Using the speed of the Internet, fleets, owner-operators and drivers will instantly access real-time maintenance information and monitor the performance of a trucks engine, powertrain and anti-lock brake system. Trucks can be monitored from thousands of miles away and the driver warned of impending problems. Vehicles will be routed to the nearest Mack dealer or service center for assistance before breakdowns occur. Problems are managed more efficiently helping to minimize downtime. This cutting-edge support system also ties in Global Positioning Sensors to pinpoint precise locations on a street level map. This system includes a back-up battery in case there's a malfunction in the trucks electrical system.
If Your Truck Is On The Globe, We'll Find It.
You'll never be alone in this world. A truck with a Global Positioning System (GPS) on board puts drivers in touch anywhere, anytime. Using GPS technology, Mack technicians will have the ability to locate a particular truck anywhere in North America, down to the block and cross street. The bottom line is that a rig can be instantly tracked to help make sure things are moving in the right direction.
