The Mack Customer Center is designed to deliver the best experience in the trucking industry for customers and fans of Mack Trucks, Inc. The ultimate Mack experience is an all-in-one trip that explores the history of this great American icon and illustrates the unique, industry-leading manufacturing techniques that have kept Mack at the forefront of heavy-duty trucking. The Mack experience is a fun and educational adventure that will leave a lasting impression whether you visit just one or all six of the key phases of the Mack customer experience.

Visitors to the Mack Customer Center in Allentown, Pa., can immerse themselves in the ultimate Mack Experience with visits to our four main attractions:


2402 Lehigh Parkway South
Allentown, PA 18103
Telephone: 610-351-8800

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For the ultimate Mack Experience, customers are encouraged to contact their local Mack dealer to arrange an all-in-one trip that includes a visit to the Mack Customer Center, plus tours of the Macungie Cab & Vehicle Assembly plant and the Hagerstown Powertrain Development and Production facility.

Mack Product Showroom

The Mack Customer Center product showroom displays the latest engineering achievements from Mack.

Mack Museum and Heritage Center

The Mack Museum is the authority on the history of Mack’s trucks, with restored antiques and records of every truck we’ve ever built.