Mack Trucks has a big story to tell, and The Mack Experience Center is the way to do just that. The Mack Experience Center, located on our 60-acre property in Allentown, Pennsylvania serves our dealers, customers, colleagues and fans allowing them to take a deep dive into Mack’s rich history, complete product lineup, technology offer, manufacturing and uptime resources through innovative and engaging attractions. Stop by to see...

  • Mack Experience Zone: The experience zone includes a Selfie Station where customer photos can be e-mailed, printed or posted to social media. Other exhibits include “Uptime in Real Time,” simulating the operations of the Mack Uptime Center in Greensboro, NC, an exhibit that highlights the Mack powertrain or “Heart of Your Mack” and a 360° VR theater experience.
  • Mack Trucks Historical Museum: Learn Mack’s history through a collection of restored and preserved vintage trucks and abundant memorabilia.
  • Mack Product Showroom: Get a hands-on look at the entire Mack line-up and the latest product developments.
  • Performance Track: Experience Mack behind the wheel on our paved performance track and off-road course all within the Mack Experience Center property.

 

For the ultimate Mack Experience, customers are encouraged to contact their local Mack dealer to arrange an all-in-one trip that includes a visit to the Mack Experience Center and Mack Trucks Historical Museum in Allentown, PA, a tour of the Lehigh Valley Operations facility in Macungie, PA, and the Hagerstown Powertrain Development and Production facility in Hagerstown, MD. There are three additional facilities that are available for tours, the Remanufacturing Center located in Middletown, PA, Roanoke Valley Operations in Salem, VA, and the Uptime Center in Greensboro, NC.

Mack Experience Center Address:
2402 Lehigh Parkway South
Allentown, PA 18103
Telephone: (610) 351-8800

The Mack Experience Center is located in Allentown, PA off I-78 near Allentown Queen City Municipal Airport.

From I-78, you will take Exit 57 for Lehigh St. Turn left onto Lehigh St. (southbound.) Continue down Lehigh St. and turn left onto Vultee St. Continue down Vultee St. and turn right onto Grammes Rd. Follow the signs for The Mack Experience Center.

Our facility is not accessible from Fish Hatchery Road, if your GPS or mobile device directs you this route, please enter GPS directions to the Allentown Queen City Municipal Airport and follow the signs for The Mack Experience Center.

Mack-Experience-Center-Address-Map

Mack Customer Experience Zone

The Mack Customer Experience Zone allows customers to fully immerse themselves in the benefits of being part of the Mack family.

Mack Product Showroom

The Mack Customer Center product showroom displays the latest engineering achievements from Mack... stored all in one location.

Mack Museum and the Soundroom

The Mack Museum is the authority on the history of Mack Trucks, with restored antiques and records of every truck we’ve ever built.