Mack Celebrates Ongoing Commitment to Technician Education and Training

12-17-2013 
GREENSBORO, NC (Dec. 17, 2013)Mack Trucks continues to invest in training for future technicians, recently awarding Nathaniel Chyle, a student enrolled in WyoTech’s Diesel Advanced Technology Education (DATE) for Mack Trucks program in Blairsville, Pa., with a Mack Trucks DATE Scholarship. 

Chyle, who aspires to be a shop foreman or lead technician, will use the $8,700 scholarship to take part in the three-month DATE program in preparation for a position servicing and repairing Mack trucks. Students enrolled in the DATE program receive specialized training on Mack engines, electronics, emissions, powertrain and chassis components. The program is designed to help students graduate as advanced apprentice technicians with a potential for an accelerated path to achieve Mack master technician status.

“Students who complete WyoTech’s DATE program for Mack Trucks in addition to the core Diesel Technology training program are ready to join the workforce and will bring extensive hands-on experience to their new positions at Mack dealerships,” said Dale Eslinger, executive director of the WTI Foundation, a 501(c)(3) non-profit organization that administers scholarships for WyoTech students.  

Mack’s own technician training programs, offered through the seven Mack Trucks Academy locations, also recently received recognition, winning a 2013 Excellence in Learning Award from the Brandon Hall Group, a preeminent research and analyst organization focused on driving organizational performance. Mack Trucks Academy took home a Gold Award, the highest honor, for its comprehensive curriculum and certification program that helps Mack technicians progress through training paths as they work toward becoming master technicians.


“It’s an honor to receive what is often called an ‘Academy Award’ by the learning industry,” said John Walsh, Mack vice president of marketing. “Strong training and certification programs are essential to Mack’s businesses, helping ensure our service technicians are authorities on the operations of our vehicles and are up to speed on the latest technologies.”

Mack’s certification program blends online and instructor-led courses, followed by comprehensive skills testing, to help technicians achieve the competencies needed to progress from skilled, to expert and ultimately master technician and maintain those certifications. At minimum, 50 percent of a Mack dealership’s service technicians must maintain Expert or Master Tech status.

Student enrolled in Wyotech Diesel Advanced Technology

Mack Trucks recently awarded Nathaniel Chyle, a student enrolled in WyoTech’s Diesel Advanced Technology Education (DATE) for Mack Trucks program in Blairsville, Pa., with a Mack Trucks DATE Scholarship.

Mack Technician servicing Pinnacle Tractor

A certified Mack technician services a Mack® Pinnacle™ highway tractor.






Dedicated to quality, reliability and total customer satisfaction, Mack Trucks, Inc., has provided its customers with innovative transportation solutions for more than a century. Today, Mack is one of North America's largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks and diesel engines sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality and ISO 14001 standard for environmental management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations' public information campaign aimed at enhancing the safety of our nation's roadways.

Mack Trucks, Inc. is part of the Volvo Group, one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, which employs about 100,000 people, has production facilities in 19 countries and sells its products in more than 190 markets. In 2015, the Volvo Group's sales amounted to about $37 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo shares are listed on Nasdaq Stockholm.