https://www.macktrucks.com/media/videos/new-macklivetourherovideov5-4d458ced.mp4

Mack Live Tour

Experience Mack like never before. Our exclusive video walk-around pairs you with a dedicated Mack product specialist who can show you every vehicle angle, every feature and answer any question.

Book Your Experience

How does it work?

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Schedule your tour

Choose when you'd like to take your live tour walkthrough with a Mack product specialist.

Watch one-way

You'll be able to see from their point of view, but they won't be able to see you.

Talk or chat

Share your questions directly with the product specialist through audio, or chat if you prefer.

Straight talk from the undisputed experts

Your walk-around puts you in great hands. Our highly-trained Mack product specialists have unrivaled product and industry knowledge to give you the answers and expertise you want, minus any sales talk.

The details that matter most to you

Your Mack product specialist helps guide the tour, but you're in charge of steering the camera. From heavy-duty exterior elements to thoughtful interior comfort features, you'll get an in-depth look at the Mack of your choice.

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Schedule your Mack Live Tour today. Book your experience.

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Frequently asked questions

Will my Mack Live Tour session be recorded?

Yes, your session will be recorded and stored internally. Recordings will not be distributed or used in marketing or promotional materials.

Can the Mack Live product specialist see me?

No, the agent will not be able to see you during the tour session.

Can multiple people attend the same Mack Live Tour session?

Yes, meeting invitations can be forwarded to additional attendees.

Is there bilingual support for Mack Live Tours?

No, Mack Live Tours are conducted in English, and we are not currently offering bilingual sessions. Be advised that Mack trucks are limited in distribution to only the United States and Canada.

How long does my session last?

Each tour session is booked for 30 minutes.

How do I test drive a Mack vehicle?

If you’d like to test drive a Mack vehicle, the product specialist can provide your contact information to a Mack dealer who will reach out to schedule one with you. If you’d prefer to find a Mack dealer on your own, you can use the Find My Dealer tool at the top of this page to contact your local dealership for a test drive.

What are the supported browsers and minimum system requirements?

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Browser

Microsoft Teams Meetings and all features on the platform are supported when using the latest versions of these browsers: Chrome, Firefox, Safari, and Edge.

Internet Connection Requirements (playback)

Participants must have a minimum stable download speed of 500 kbps to join a Teams meeting with low-resolution video. For a more enjoyable experience and to participate in high-definition video calls, we recommend using a 5 Mbps or faster internet connection. Whenever possible, hardwired ethernet connections are preferred over wireless (Wi-Fi or cellular).

Supported operating systems — video playback

Microsoft Teams operates on a wide range of operating systems, but we can only guarantee full functionality on platforms that are still supported by their providers.

Microsoft maintains support for Windows 10 and still provides security updates for this platform. Mainstream browsers like Chrome, Edge, and Firefox can be downloaded on these platforms and used to access Microsoft Teams, however, each of these browsers has its own system requirements; newer browser versions may not be compatible with earlier Windows versions.

Apple maintains support for macOS 11 (Big Sur) and still provides security updates. The Safari browser installed with macOS is updated along with system updates; the latest version, Safari 16, is compatible with macOS 11 (Big Sur) and newer. If you are looking to join Teams meetings on the desktop, we currently recommend Apple devices with Safari.

Users of macOS can also download the Chrome, Edge, or Firefox browsers to access Microsoft Teams; see our list of supported browsers above. These browsers have their own system requirements. Newer browser versions may not be compatible with earlier versions of macOS.

While we understand there may still be bugs affecting older systems, we cannot always guarantee that these issues will be prioritized or resolved.

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