Mack Helps Customers Control Costs with Pre-Paid Maintenance Plans

08-10-2015 
GREENSBORO, NC (Aug. 10, 2015) – Focused on reducing the total cost of ownership for customers, Mack Trucks now offers the option to purchase pre-paid preventive maintenance plans based on the revised service intervals announced earlier this year. The maintenance plans are available for all model year 2011 and newer Mack® models powered by Mack MP7®, MP8® or MP10® engines. 

Mack Premium Maintenance Plans are pre-paid contracts that take the worry and hassle out of maintenance by offering a variety of coverage. Three different plans are available, offering a range of service from basic oil changes and 74-point inspections to more in-depth maintenance, including service for the exhaust aftertreatment system, transmission and chassis. By purchasing a pre-paid maintenance plan, customers can lock in today’s parts and labor rates. They can also choose the duration of their maintenance plan.

Customers who purchase a Mack Premium Maintenance Plan are able to quickly and easily schedule maintenance by contacting Mack OneCall™, Mack’s 24/7 service and support network. Customer maintenance can be scheduled and performed at any of the 460-plus Mack dealerships in the U.S. and Canada, offering increased flexibility for the customer.

“The new pre-paid preventive maintenance plans demonstrate Mack’s commitment to the customers’ bottom line by helping them control their maintenance expenses,” said David Pardue, Mack vice president of aftermarket business development. “We’ve created these plans with flexibility in mind, so customers can select a plan that best aligns with their business needs. No matter what application – normal duty, heavy haul or severe duty – we offer a plan that covers it.”

The Mack Premium Maintenance Plans can be purchased through any Mack  dealership in the U.S. and Canada. For more information, please visit www.MackTrucks.com. 

Mack pre-paid maintenance

Mack Trucks has introduced three pre-paid preventive maintenance plans, enabling customers to further reduce their total cost of ownership. Depending on the level of coverage selected, Mack Premium Maintenance Plans cover everything from basic oil changes and 74-point inspections to more in-depth maintenance, including service on the aftertreatment system, transmission and chassis.



Dedicated to durability, reliability and meeting the needs of customers, Mack Trucks has provided purpose-built transportation solutions for more than a century. Today, Mack is one of North America’s largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.

Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs almost 100,000 people and serves customers in more than 190 markets. In 2022, net sales amounted to about $47 billion. For more information, please visit www.volvogroup.com.