Mack Trucks Named 2015 Commercial Vehicle Maker of the Year by TU-Automotive
GREENSBORO, NC (June 16, 2015) – TU-Automotive, a leading organization focused on the connected vehicle technology segment, recognized Mack’s ongoing commitment to offering state-of-the-art uptime and telematics solutions with the 2015 Commercial Vehicle Maker of the Year Award. Mack received the award for Mack® GuardDog® Connect, its integrated telematics solution, and Mack Fleet Management Services during the TU-Automotive Detroit Awards ceremony in Novi, Michigan.
“Mack is honored to have been selected as the TU-Automotive Commercial Vehicle Maker of the Year,” said David Pardue, Mack vice president of aftermarket business development. “Our groundbreaking approach to telematics and data integration is enabling our customers to effectively and efficiently manage their operations and improve vehicle uptime.”
GuardDog Connect is a proactive diagnostic and repair planning solution that monitors critical fault codes that could potentially shut down a truck or lead to an unplanned visit to the dealer. Available and standard in Mack Granite®, Pinnacle™, Titan by Mack and TerraPro® concrete pumper models, GuardDog Connect now monitors more than 25,000 Mack models and has maximized customer uptime by reducing diagnostic and repair times by 70 percent and 21 percent respectively.
Mack Fleet Management Services, also launched in 2014, combines data from the integrated GuardDog Connect telematics hardware with cloud-based intelligence software, initially offered through Telogis, to help fleet owners enhance their operational performance, reduce costs and increase safety.
To further support customer uptime, Mack opened its Uptime Center in late 2014. Located near Mack headquarters in Greensboro, North Carolina, this unique facility houses personnel from every customer support function and connects them to Mack customers and dealers through Mack ASIST, a web-based service management system that enables faster repairs by connecting fleet managers and service providers in real time.
The TU-Automotive Awards are among the most prestigious awards in the connected vehicle industry, featuring 12 award categories and more than 500 entries from around the world. A panel of six independent judges evaluated all entries before determining a winner for each of the 12 categories.
TU-Automotive, a leading organization focused on the connected vehicle technology segment, recently named Mack Trucks its 2015 Commercial Vehicle Maker of the Year. The award recognizes Mack for its innovative uptime and telematics solutions, including Mack GuardDog Connect and Mack Fleet Management Services.
Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for
environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.
Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is
committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs almost 100,000 people and serves customers in more than 190 markets. In 2020, net sales amounted to about $36.8 billion. For more information, please visit www.volvogroup.com.