Mack Launches FleetPREFERRED™ Parts and Service Purchasing Platform

GREENSBORO, NC (Aug. 11, 2016) – Mack Trucks demonstrated its continuing commitment to uptime for fleet customers with the recent launch of the Mack® FleetPREFERRED™ parts and service purchasing platform. Formerly known as MVPREFERRED or PREFERRED, the refreshed brand reflects Mack’s forward-thinking approach to making the purchasing of parts and service repairs as easy as possible for customers. The new FleetPREFERRED website features a more modern look, while maintaining the functionality customers have come to trust.

Designed for Mack’s fleet customers with 20 or more trucks, FleetPREFERRED provides nationwide credit on parts and service purchases at more than 270 participating dealer locations across North America. The program offers competitive pricing, order verification on all purchases, predictability of maximum price levels on all qualified parts and rapid account reconciliation. Participating Mack customers are assigned a unique account number for the drivers and managers they specify, with consolidated billing for maximum convenience. To simplify the purchase process, customers can simply present their account number at the time of purchase, or have their dealer keep their account number on file.

“FleetPREFERRED was conceptualized, designed and implemented to meet the unique needs of Mack’s fleet customers,” said Chad Johnson, director of aftermarket marketing for Mack Trucks. “Fleet customers can continue to count on FleetPREFERRED to protect their bottom line by eliminating unexpected expenses and keeping operational costs at a minimum.”

There will be no change to existing PREFERRED account numbers, and FleetPREFERRED customer support will continue to be provided by Mack Financial Services.

Mack Trucks

Mack Trucks recently launched the rebranded FleetPREFERRED™ parts and service purchasing platform. The updated program, formerly known as MVPREFERRED or PREFERRED, will continue to provide customers with nationwide credit on parts and service-related purchases throughout Mack’s North American dealer network.

Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.

Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs almost 100,000 people and serves customers in more than 190 markets. In 2020, net sales amounted to about $36.8 billion. For more information, please visit