Mack Trucks Signs MOU with Geotab
LAS VEGAS (Oct. 3, 2016) – Mack Trucks announced today it has entered into a Memorandum of Understanding (MOU) with Geotab, a leading global provider of end-to-end telematics technology, enabling connectivity for older Mack vehicles not currently equipped with Mack® GuardDog® Connect, Mack’s integrated telematics solution. The addition of Geotab will help all Mack customers to benefit from telematics technology.
Geotab offers intuitive, full-featured solutions to help businesses better manage their drivers and vehicles by extracting accurate and actionable intelligence. Using this business intelligence and benchmarking data fleets can improve productivity, reduce fuel consumption, enhance driver safety and achieve stronger compliance to regulatory channels.
Details regarding the new service offerings through Mack connected vehicle services have not yet been finalized. Geotab will be available for older vehicles and will not replace GuardDog Connect.
“We are pleased to sign this agreement with Geotab because it will offer Mack customers who previously did not have access to data and services the ability to be connected,” said David Pardue, Mack vice president of connected vehicles and uptime services. “Customers with Mack vehicles not already equipped with GuardDog Connect now will have the opportunity to utilize proven connected services to enhance fleet operations.”
GuardDog Connect enables real-time diagnosis of issues, scheduling of repairs and confirmation that needed parts are in stock and ready to install, all while the truck is still on the job. Through Mack ASIST and the Mack OneCall™ customer support network, GuardDog Connect also offers proactive communication of decision-critical information to maximize customer uptime. GuardDog Connect is standard on Mack Pinnacle™, Granite®, Titan by Mack and TerraPro® Cabover models.
Mack’s uptime support is managed through the Mack Uptime Center, which houses personnel from every customer support function. The Uptime Center is located near Mack headquarters in Greensboro, North Carolina.
Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.
Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs almost 100,000 people and serves customers in more than 190 markets. In 2020, net sales amounted to about $36.8 billion. For more information, please visit www.volvogroup.com.