Mack Defense Earns ISO Certifications

04-12-2018 
ALLENTOWN, PA (April 9, 2018) – Mack Defense recently earned its Environmental Management System (ISO 14001:2015) and Quality Management System (ISO 9001:2015) certifications.

ISO, the International Organization for Standardization, promotes global standardization for specifications and requirements for materials, products, procedures, formats, information and quality management. Certification under ISO standards is an assurance that the ISO-required management of processes and documentation is in place.

“ISO certification ensures the management of environment risks, and the continual improvement of the quality of the products and processes we develop to help exceed our customers’ expectations,” said Randy Blose, Mack Defense senior manager of Purchasing, Quality and lead for the ISO certification. “Our entire organization was engaged and focused on revising and creating processes, procedures and preparing for the audits during the yearlong project.

The new Emergency Management System (EMS) and Quality Management System (QMS) offer organizations ability and measurement for continuous improvement.

ISO 9001:2015 is a QMS giving organizations a systematic approach for meeting customer objectives and providing consistent quality.

ISO 14001:2015 is an EMS which gives organizations a systematic approach for measuring and improving their environmental impacts.




Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for 
environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.
Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is 
committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs almost 100,000 people and serves customers in more than 190 markets. In 2020, net sales amounted to about $36.8 billion. For more information, please visit www.volvogroup.com.