Tri-State Truck Center Named Mack's 2017 North American Dealer of the Year
GREENSBORO, NC (Feb. 12, 2018) – Mack Trucks named Tri-State Truck Center of Memphis, Tennessee, its 2017 North American Dealer of the Year.
Tri-State Truck Center, which opened in 1945, achieved 185 percent of its sales goal and 127 percent of its leasing plan in 2017.
“Tri-State Truck Center is an outstanding representative of the Mack brand,” said Jonathan Randall, senior vice president of sales and marketing for Mack Trucks North America. “Their commitment to offering a superior buying experience and exceptional after sale service and support ensures Mack customers are successful in their daily business of satisfying their customers. We are proud to partner with them and wish them continued success.”
Rod and Jim Maddox, third-generation owners of Tri-State, operate nine full-service branches, including a new Little Rock, Arkansas, flagship store that opened in October 2017. Every Tri-State location in Tennessee, Mississippi, Missouri and Arkansas sells the entire range of Mack products, as well as provides leasing, parts, service and body shop services.
Mack Trucks also named 2017 winners for its regional sales divisions:
- Northeast Region: Gabrielli Mack Sales & Service, Medford, New York
- Southeast Region: Tri-State Truck Center, Memphis, Tennessee
- Central Region: Quincy Mack Sales & Service, Quincy, Illinois
- Southwest Region: Shipley Motor Equipment Company, Lowell, Arkansas
- West Region: Mountain West Truck Center, Salt Lake City, Utah
- Canada Region: MacKay’s Truck Center, Truro, Nova Scotia, Canada
Gabrielli Mack Sales & Service was also named U.S. Mack Financial Services Dealer of the Year, while Vision Truck Group of Cambridge, Ontario, was named Canada Mack Financial Services Dealer of the Year. The Mack Leasing North America Dealer of the Year Award went to Vanguard Truck Leasing. Bruckner Truck Sales, Inc., received the North America Remarketing Dealer of the Year Award, and the overall Customer Satisfaction Award went to Nextran Truck Center in Orlando, Florida.
Mack Trucks named Tri-State Truck Center of Memphis, Tennessee, its 2017 North American Dealer of the Year. Pictured from left to right are Jonathan Randall, senior vice president of sales and marketing, Mack Trucks North America; Dennis McDaniel, Mack regional vice president, Southeast; Tri-State Truck Center Used Truck Sales Manager Jim Maddox Jr.; Tri-State President Jim Maddox Sr.; Tri-State CEO Rod Maddox; Tri-State Director of Finance John Jones; Tri-State New Truck Sales Manager Will Maddox; and Dennis Slagle, president, Mack Trucks.
Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for
environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.
Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is
committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs almost 100,000 people and serves customers in more than 190 markets. In 2020, net sales amounted to about $36.8 billion. For more information, please visit www.volvogroup.com.