Mack Introduces Mack Over The Air Parameter Plus Package
INDIANAPOLIS (March 6, 2019) – Mack Trucks today announced a new package for customers that will further maximize their uptime via Mack® Over The Air, Mack’s best-in-class remote programming solution that allows for remote software updates and the setting of vehicle parameters.
The Mack Parameter Plus package, now available for order, enables customers to make up to 50 parameter updates per 12-month period on all model year 2018 and newer Mack vehicles equipped with Mack GuardDog® Connect. Previously, customers were able to make just two parameter updates per year as part of their Uptime contract subscription. There is no limit for Mack-initiated software updates used to continuously enhance product performance. Mack made the announcement during The Work Truck Show March 6 at the Indiana Convention Center, Indianapolis.
“We consistently seek out ways to improve Uptime for our customers,” said John Walsh, vice president of marketing for Mack Trucks. “Mack Parameter Plus enables customers to bundle their parameter updates into a cost-effective package, and since it’s built on Mack Over The Air capabilities, customers’ valuable schedules are not disrupted while the parameters are set. Parameters help tailor the truck to the job and help customers comply with regulations such as road speed and idle shutdown. ” Mack Parameter Plus also is available for previously purchased vehicles with Mack EPA 2017 engines.
Mack Over The Air delivers software and parameter updates directly to a customer’s truck through Mack GuardDog Connect, Mack’s fully integrated telematics solution. Working with Mack OneCall™ agents, the updates are scheduled for when it works best for the customer.
“The parameters can be set while the driver is available, such as when at lunch, since most updates take just a few minutes to set,” said David Pardue, vice president of connected vehicle and contract services for Mack Trucks. “As long as the key is in the ignition and the truck is parked, the remote update can be delivered.”
Mack Over The Air is just one capability in Mack’s suite of Uptime offerings under Mack Connect, which integrates intelligent software, predictive analytics and driver assist technologies into three pillars to improve productivity: connected support, connected business and connected driving.
Along with setting the speed limit, other parameters include the shifting of the engine into economy mode or performance mode.
For more information about Mack Over The Air and Mack Parameter Plus, please visit your local Mack dealer or Mack booth No. 3523 at The Work Truck Show at the Indiana Convention Center, Indianapolis.
CAPTION: Mack Trucks today announced a new package for customers that will further maximize their uptime via Mack® Over The Air, Mack’s best-in-class remote programming solution that allows for remote software updates and the setting of vehicle parameters. The Mack Parameter Plus package enables customers to make up to 50 parameter updates per 12-month period on all model year 2018 and newer Mack vehicles. Previously, customers were able to make just two parameter updates per year as part of their uptime contract subscription. Mack made the announcement during The Work Truck Show March 6 at the Indiana Convention Center, Indianapolis.
Dedicated to durability, reliability and meeting the needs of customers, Mack Trucks has provided purpose-built transportation solutions for more than a century. Today, Mack is one of North America’s largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.
Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs almost 100,000 people and serves customers in more than 190 markets. In 2019, net sales amounted to about $45.7 billion. Volvo shares are listed on Nasdaq Stockholm. For more information, please visit www.volvogroup.com.