Mack Trucks Increases Uptime Offering with Dynamic Maintenance

08-16-2019 

RACINE, WISCONSIN (Aug. 15, 2019) – Mack Trucks today introduced dynamic maintenance, a connected vehicle service focused on proactive vehicle maintenance planning and fleet operations efficiency.

“Mack is focused on providing customers options to improve their total cost of ownership through connected vehicle services. Enhancing maintenance planning utilizing existing vehicle telematics and data analytics is yet another way in which we accomplish this. Vehicle technology and data provide us the capability to ‘customize’ planning so that it’s specific to a vehicle and its operation,” said David Pardue, vice president of connected vehicle and contract services for Mack Trucks. “This enables customers to optimize planned downtime.”

Mack’s dynamic maintenance service further expands the partnership with Noregon, an IoT (Internet of Things) company specializing in connected vehicle solutions. Mack’s unique approach utilizes the Noregon platform to enhance the dealer user interface and brings the decision-making process closer to the customer through the dealer.

Dynamic maintenance leverages data intelligence from vehicle data analytics, combined with enhanced software features from Mack® GuardDog® Connect telematics, the Noregon platform, and Mack’s ASIST service communications process to more accurately reflect planned maintenance needs and replace traditional ‘set mileage scheduled’ plans.

Currently, dynamic maintenance is targeted to powertrain-related maintenance services. “This is just another step forward in our connected technology journey, and will help our dealers prepare for changing and future vehicle maintenance opportunities,” Pardue said.

For more information, please visit your Mack dealer or www.macktrucks.com.

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CAPTION: Mack Trucks today introduced dynamic maintenance, offering customers a more predictive tool to enhance maintenance planning and increase uptime. 



Dedicated to durability, reliability and meeting the needs of customers, Mack Trucks has provided purpose-built transportation solutions for more than a century. Today, Mack is one of North America’s largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.

Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs almost 100,000 people and serves customers in more than 190 markets. In 2022, net sales amounted to about $47 billion. For more information, please visit www.volvogroup.com.