Mack Trucks Introduces Mack® Connect, a Comprehensive Fleet Management Portal
AUSTIN, TX (Oct. 16, 2023) – Mack Trucks today launched Mack® Connect, a comprehensive fleet management portal enabling customers to digitally access information about the Mack-powered trucks in their fleet. Mack made the announcement during the American Trucking Associations (ATA) Management Conference & Exhibition (MC&E), Oct.14 to 17, at the Austin Convention Center, Austin, Texas.
“Mack Connect improves customer visibility into the health and performance of their vehicles and simplifies the process to access the data,” said Jonathan Randall, president of Mack Trucks North America. “We listened to our customers and developed this portal to help fleets improve their operational efficiencies and profitability, while also allowing them the visibility to ensure their trucks are operating at peak performance.”
Mack Connect gathers critical aspects about a customer’s trucks, services and their specific application, translating this into improved fuel efficiency, safety and productivity. The Mack Connect toolbox includes data about asset location, idle time, traffic information, fuel efficiency, safety performance and vehicle speed. Customers can access the status of their Mack vehicles through a 4G Telematics Gateway, factory-installed at Lehigh Valley Operations, Macungie, Pennsylvania, where all Class 8 Mack vehicles for North America and export are assembled.
“Mack Connect is a portal that offers customers access to critical data that goes beyond what they are used to seeing,” said Patrick Brown, Mack Trucks senior strategy and sustainability manager. “Mack remains committed to simplifying data so customers can easily use it to make decisions to increase their ROI and better manage their fleet.”
Mack Connect offers visibility to the Mack GuardDog® Connect integrated telematics solution so customers can easily manage fault events should they occur, while also providing visibility to over-the-air updates when available. Reporting and analytics are available so customers may analyze the data to determine whether adjustments need to be made to improve efficiencies.
CAPTION: Mack Trucks today launched Mack® Connect, a comprehensive fleet management portal enabling customers to digitally access real-time information about their fleet. Mack made the announcement during the American Trucking Associations (ATA) Management Conference & Exhibition (MC&E), Oct.14 to 17, at the Austin Convention Center, Austin, Texas.