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GREENSBORO, NC (Oct 18, 2026) – Mack Trucks today announced the launch of the Mack® Premium Plus Service Contract, a comprehensive service offering that combines the preventive maintenance benefits of the Mack Premium service contract with powertrain repair coverage in one plan. Fixed monthly payments give customers greater control over operating costs, while helping protect them from unexpected powertrain repair expenses.

Mack Premium Plus can offer up to 38% less planned downtime, $6,000 in maintenance savings and $3,000 in financing savings, compared to typical usage, contract terms and maintenance intervals. Mack Premium Plus adds powertrain repair coverage for the engine, exhaust aftertreatment system, transmission, clutch (including wearable clutch lining kit) and chassis driveline components to what the Mack Premium service contract already offered. The Premium Contract includes a maintenance plan, adaptive maintenance, fleet management, connected services and monthly billing.

“Mack Premium Plus offers customers a more predictable way to manage preventive maintenance and powertrain repairs,” said Ashish Sadhu, Mack Trucks services director. “By combining comprehensive maintenance support with powertrain repair coverage in one contract, we are helping customers stay focused on their operations while the Mack dealer network helps keep their trucks performing.”

Mack Premium Plus can provide up to:

• Reduced planned downtime of 38%, representing approximately $4,000 in customer value over 60 months / 500,000 miles through Adaptive Maintenance.
• Extended oil-drain intervals from 35,000 to 60,000 miles depending on operating conditions, delivering approximately $6,000 in savings – about a 35% reduction – over 60 months / 500,000 miles.
• Savings of up to $3,000 in financing interest versus some comparable standalone extended-coverage plans, based on 60 months / 500,000 miles at a 10% comparable interest rate and $0 down.

Maintenance schedules are tailored to the truck and its operation using vehicle utilization data so customers avoid servicing too often or not frequently enough. If a truck enters the shop for unplanned maintenance or a covered powertrain repair, preventive maintenance that is due can also be completed during the same visit to avoid an additional stop.

A fleet manager can use connected vehicle data to monitor the truck, tracks and schedules maintenance and coordinates service with the dealer. All covered maintenance and repairs are performed by technicians trained specifically on Mack vehicles using Mack-approved parts.

By maintaining a documented service history through the Mack dealer network, Premium Plus can help support future resale efforts. The program maintains certified service records that can be transferred to subsequent owners, providing confidence in the truck’s maintenance history.

Tri-State Truck Center, based in Memphis, Tennessee, recently participated in the pilot program for the new Premium Plus service contract. Will Maddox, executive vice president of sales and leasing for Tri-State, said the Premium Plus plan is a great option for customers that desire to use the Mack network for maintenance needs and who have historically purchased extended coverages.

The pilot began in January 2026 with several Mack dealers. To date, Mack has quoted Premium Plus service contracts for more than 1,000 trucks and dealers have secured new business.

During the pilot program, Tri-State worked with Mack’s dedicated team to create a system for selling, servicing and maintaining service contracts. Mack created the value chain using feedback from both dealers and customers.

“Service contracts create the desired relationship for customers and dealers through integration of operations, simplicity of monthly billing, inflation protection, risk reduction and increased uptime,” Maddox said. “I believe they provide the customer with the best and most cost-effective way to maintain their assets.”

Availability and coverage restrictions apply. Terms and conditions apply. See your local Mack Trucks dealer for details about any restrictions and conditions on coverage.

For more information about the Mack Premium Plus service contract, please visit your local dealer or www.macktrucks.com.

CAPTION: Mack Trucks today announced the launch of the Mack® Premium Plus Service Contract, a comprehensive service offering that combines the preventive maintenance benefits of the Mack Premium Service Contract with powertrain repair coverage in one plan. Fixed monthly payments give customers greater control over operating costs while helping protect them from unexpected powertrain repair expenses

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