When you control cost, you save money.


The Mack FleetPREFERRED program puts you in the driver’s seat for controlling parts and service costs.



If your fleet contains 20 or more trucks, the FleetPREFERRED program helps you purchase parts and repairs through Mack Trucks dealers across the United States and Canada with ease. FleetPREFERRED offers the greatest purchasing power with consolidated billing for fleet parts, maintenance, and repairs. With pre-negotiated part pricing and established credit to eliminate downtime and reduce your repair costs, FleetPREFERRED is the perfect program to help protect and build your bottom line.

This purchasing program identifies you with a unique account number and identification cards for specified drivers and managers. Present your account number at the time of purchase or have your dealer keep your account number on file.

FleetPREFERRED Advantages

All the Information You Need, Whenever You Need It

Every transaction made against your account is validated to match your unique fleet requirements. Each transaction record gives you all invoice details in one consistent format, and you’ll have 24-hour online access to the FleetPREFERRED Portal to review your purchase activity and history.

Online Dispute Resolution

If you need to question a charge to your account, simply dispute it directly from your online statement.

24-Hour Roadside Assistance

Participation in the FleetPREFERRED Program allows seamless use of Mack OneCall™, providing 24/7 full-service roadside assistance.


FleetPREFERRED supports a wide variety of integrations with procurement systems and fleet management systems. Integration is a one-time set up and is compatible with all data formats.

Established Credit Across the Entire Mack Network

Throughout the entire dealer network in North America, FleetPREFERRED allows fleets with 20 or more trucks to apply for credit on parts and service purchases.

Purchasing and Billing Advantages

Consolidated billing and reporting makes purchases fast and simple. You’ll have the security of a transaction platform that’s integrated with the Mack Trucks dealer network.

Upfront Order Validation Guarantees Not to Exceed Pricing

FleetPREFERRED gives you control and confidence in managing your fleet operations through order verification on all parts and service purchases. This helps ensure predictability of maximum price levels on purchases of all qualified Pure Mack parts and All-Makes parts.

No Annual Fee

FleetPREFERRED program members are never hit with an annual fee. You only pay for the services and parts you purchase.


Command the Road

It's time to maximize your fleet's performance—and your bottom line. Log in or apply today. Applying is easy: simply apply online or download the form and send it to us.

Apply Online (US)

Apply Online (CA)

By clicking the Apply Online links, you will be directed to a website to complete the credit application that is not operated by FleetPREFERRED and that may have different privacy and security policies that apply to information you provide.

Download Form (US)

Download Form (CA)

Complete the application fully. Email to Parts and Service Financing once complete.

FleetPREFERRED Tutorials

Find a Mack Dealer