Renew PTT subscription – 1 year subscription renewal

To keep your Software current, you will need to renew your PTT Subscription annually.

If your License/Client ID has PTT access to multiple Brands, only one subscription renewal is required per client ID.

Renew a PTT Subscription for Mack Trucks

Need a new computer?

We offer hyperlinks to other vendor’s sites as a service to our customers. Please see the computer options offered and pricing. These devices have been validated for the North American market.

Getac Rugged Laptops & Notebook

Getac products will be offered for purchase through Triad Diagnostic Solutions with optional leasing options. Click the button to Shop GETAC’s devices.

Shop GETAC

Bizco Technologies

Bizco provides a variety of laptop and tablet solutions with the capabilities for you to use your Premium Tech tool with ease. Click the button to Shop Bizco’s devices.

Shop Bizco

Check In Tool

JPRO Professional Heavy-Duty support for Mack Trucks

License Agreement

IMPORTANT NOTICE: The Software that you are about to start using, and the materials, information and data that it contains, along with any accompanying documentation, is exclusively owned by Volvo Truck Corporation, their licensors or their respective successors and assigns (the "Owners"). USE OR VIEWING OF THIS SOFTWARE IS STRICTLY PROHIBITED UNLESS YOU HAVE BEEN AUTHORIZED VIA A SEPARATE WRITTEN LICENSE AGREEMENT BY THE OWNERS. MOREOVER, ANY PERSON OR ENTITY INCLUDING SUCH AUTHORIZED USERS ARE STRICTLY PROHIBITED FROM LEASING, SUBLICENSING, LENDING, SELLING OR IN ANY OTHER WAY ASSIGNING OR GIVING ACCESS TO THIS SOFTWARE OR ITS ACCOMPANYING DOCUMENTATION TO ANY THIRD PARTY. THE ONLY PERMITTED USAGE OF THE SOFTWARE IS THE USE BY USERS DULY AUTHORIZED IN WRITING BY THE OWNERS TO USE THE SOFTWARE FOR THE REPAIR AND MAINTENANCE OF VOLVO GROUP PRODUCTS IN ACCORDANCE WITH THE WRITTEN LICENSE AGREEMENT UNDER WHICH SUCH AUTHORIZATION IS GIVEN. VIOLATIONS OF THE FOREGOING RESTRICTIONS WILL SUBJECT ANY VIOLATORS TO DAMAGES FOR MISAPPROPRIATION OF THE OWNERS' PROPERTY AND SERIOUS PENALTIES FOR COPYRIGHT INFRINGEMENT, INCLUDING ACTUAL DAMAGES, STATUTORY DAMAGES, ATTORNEYS' FEES AND OTHER COSTS

2016 On Board Diagnostics (OBD) Changes

For OBD2016 CARB has mandated that the OBD data link use a 500 kbps baud rate. Volvo and Mack updated to the 16 pin diagnostic connector and new ISO data link with a 500k baud rate starting with the 2013 vehicles. OBD2016 will be included on the vehicles Volvo and Mack D11 and D13 engines and with the Cummins engines starting January 11th, 2016. The D16 engines will start production February 22, 2016. To meet this 2016 mandate all Volvo and Mack vehicles with a Cummins engine will be equipped with a new green 9 pin connector. This is for Cummins only, as Cummins is still using the J1939 data link. The rest of the vehicle will be connected through the 16 pin diagnostic connector.

The green 9 pin connector will be on the lower left of the dash and the 16 pin connector will be on the lower dash to the right of the steering column. For vehicles with the D11, D13 and D16 engines there will still only be the 16 pin diagnostic connector on the lower left of the dash.

ECU Emissions Programming Offering

The ECU programming for OBD2013 and newer emissions vehicles will include programming for the Engine ECM, Aftertreatment Control Module (ACM), Transmission ECU (TECU) and Vehicle ECU. We are required to provide access to program certain emissions related ECUs under the Service Information Requirement law, step 2013. Both the EPA and CARB require this. The following EPA software reprogramming requirement is described on page 8418 EPA OBD & SIR: 40 CFR Part 86.010-38.

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