Mack ASIST

The easiest way to coordinate repairs and communicate with your Mack service providers.



Made for Fleet Managers

Mack ASIST gives you the tools to manage costs, reduce downtime and maximize performance for every truck you operate.


Maximize Uptime. In Real Time.

Mack ASIST is a web-based service management system that lets fleet managers and service providers work together in real time to expedite repairs and maximize uptime. It provides fast, complete and accurate service estimates for your approval. And it gives Mack dealers automated access to your specific fleet requirements, including vehicle-specific data on recalls, warranty coverage, repair plans and pricing.

You can rest easy knowing that Mack dealers nationwide have your back. Streamlined communication, the convenience of around-the-clock electronic parts purchasing and a wide array of preventive maintenance programs work together to keep your vehicle on the road.

Keep Everybody on the Same Page

Mack ASIST lets you, your maintenance manager and your service providers communicate with one another easily and instantly throughout the write-up and repair process.

You’ll be able to:

  • authorize or deny service steps

  • share information and options

  • receive status alerts during the entire service event

Best of all, ASIST is menu-driven, user-friendly and designed to save your fleet time and money on every repair, service or maintenance visit.

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