Comprehensive coverage. Fixed costs. Your operation, done your way.

Mack offers a range of service contract solutions built around how your trucks run and what they haul, available through the Mack Certified Dealer Network.

No matter the role, there's no room for downtime.

Drivers, fleet managers, and owners each carry the weight of a truck in the shop differently. One looks at the schedule, one makes the plan, one watches the margins. A service contract answers all three.

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Built into every Mack
Service Contract.

A shared baseline of certified quality and cost control.

Comprehensive protection

Major components, wear items, and service intervals covered with flexible plans.

Predictable costs

Fixed monthly billing with 0% interest, so you can manage budget and eliminate unplanned expenses.

Certified service

Every repair completed by factory-trained Mack technicians using OEM-approved parts.

Nationwide support

Service available through Mack's extensive dealer network.

Improved uptime

Adaptive maintenance intervals and live truck data reduce planned downtime by up to 38%.

Dedicated dealer fleet manager

They line up the parts, bay, and technician in advance, cutting downtime by replacing ad-hoc visits with planned ones.

Choose the coverage that's right for your fleet.

All service contract tiers are backed by Mack-certified technicians and OEM-approved parts.

Premium

The Premium Service Contract is Mack's foundation of coverage: preventative maintenance handled for you, on a schedule set by how your trucks actually run. It's available across the broadest range of Mack models.

✔ Scheduled maintenance covered

✔ 100% OEM-approved parts

✔ Mack-trained certified technicians

✔ Fixed monthly billing

✔ Adaptive maintenance intervals — up to 38% less planned downtime

✔ Dedicated fleet manager using live truck data

Premium Plus    

The Premium Plus Service Contract offers greater protection by extending Premium's preventative maintenance with full powertrain repair coverage, so an unexpected component failure doesn't become an unplanned cost.

Includes everything in Premium Service Contracts plus:

✔ Engine coverage

✔ EATS (Exhaust Aftertreatment System) coverage

✔ Transmission coverage

✔ Clutch coverage (wearable lining kit included)

✔ Chassis driveline coverage

✔ Fixed monthly billing, 0% interest — up to $3,000 saved vs. financed extended coverage plans

Get the specs.
Know your coverage.

See how Mack medium and heavy duty trucks are built to keep your operation moving, backed by a certified dealer network nationwide.

Medium Duty Product Sheet

Heavy Duty Product Sheet

See which trucks qualify.

Each Mack service contract tier covers a different set of models and powertrains. Find your truck below, then confirm eligibility with your dealer.

MACK® TRUCK MODEL
POWERTRAIN
PREMIUM
PREMIUM PLUS
Pioneer™
MP Series
✔
✔
Anthem®
MP Series
✔
✔
Keystone™
MP Series
✔
✔
Granite®
MP Series
✔
✔
LR
MP Series
✔
✔
TerraPro®
MP Series
✔
✔
MD (Medium Duty)
Cummins B6.7 / Allison
✔
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Ready to connect?

Talk to a Mack dealer to find the service contract that fits your fleet and confirm availability for your trucks.

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