Resources are here to help answer your questions:
1. Questions about a Mack Truck? Just ask a Pro.
The best resource to answer your questions is the professionally trained folks at your local Mack Trucks dealership. Click here to find a dealer near you. Or, try our Mack Trucks Dealer Locator App for your Android or iPhone.
Mack Trucks Dealer Locator app now available on:
2. Browse our FAQs.
Over time, we've learned the most commonly asked questions regarding Mack Trucks. Below is our list of frequently asked questions (FAQs) along with responses.
Mack Trucks Frequently Asked Questions
Mack Product Information
1.1 Q: Where can I find parts for my truck?
1.2 Q: Can I purchase parts online?
1.3 Q: I need a spec or build sheet on a truck. How do I find a build sheet?
1.4 Q: I would like to purchase a new or used Mack truck. What is the process?
1.5 Q: I need financing for a Mack truck or have questions about my current truck loan. Who do I contact?
A: We offer loans, leases, full service leases, and rentals. Working with your local dealership to find the best option for you, or contact
Financial Services at 866-281-8585, est. 3905.
1.6 Q: Where can I find a owner's manual for my truck?
1.7 Q: I have questions regarding the warranty coverage on my Mack truck.
1.8 Q: I have technical support questions and need help. Where can I get some help?
1.9 Q: Does Mack give tours at its manufacturing facilities?
1.10 Q: I am a Mack supplier. Where can I access the supplier portal?
3. Questions about our company? Find a key contact below.
A. Is your vehicle older than 5 years/500K Miles?
Go Here > Dealer Locator
B. Is your vehicle less than 5 years old/less than 500K Miles?
Use our contact us form or call: +1 (866) 298-6586
|OneCall CompleteCare||Phone: +1 (800) 866-1177|
|Media Relations||Email: firstname.lastname@example.org|
|Career Opportunities||Mack Trucks / Volvo Group Global Careers|
|Suppliers||Mack Trucks / Volvo Group Supplier Portal|
Couldn't find an answer from any of the resources above? Use our Contact Us Form.
For assistance with non-product information, please click below to use our Contact Us Form. After your form has been submitted, a company representative will contact you to discuss your inquiry.