LOOK UP SAFETY RECALLS

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EC0040 - Pending Emission Recall on 2014-16MY 11L and 13L vehicles that are registered in California.

Safety recalls are an important part of maintaining vehicle safety, compliance, and long-term performance. This page allows Mack Trucks owners and operators in the United States and Canada to quickly look up recall information using a 17-digit Vehicle Identification Number, or VIN. By entering the VIN below, users can determine whether a vehicle is affected by a current safety or emission recall and review the next recommended steps.

The lookup tool on this page is intended to make the process simple and convenient. For the most accurate results, please enter the full 17-digit VIN exactly as shown on the vehicle registration, title, or identification label. If you manage a fleet or multiple trucks, each VIN should be checked individually to confirm recall status. This helps ensure that all affected vehicles are identified and addressed in a timely manner.

The recall information provided here applies to Mack Trucks vehicles intended for sale or sold in the United States and Canada. If your vehicle is affected, please follow the guidance provided in the recall notice and contact an authorized Mack dealer for service support. Dealers can help confirm recall details, arrange repairs, and provide additional assistance if needed. In some cases, recall remedies may be completed through a scheduled service visit, depending on parts availability and repair requirements.

If you have questions about a recall, need help confirming eligibility, or want to update ownership or address information, the contact options listed on this page are available to assist you. Mack OneCall and the Customer Advocate Line can help with general inquiries and safety-related concerns, while your dealer can assist with ownership updates and recall-related service coordination.

Prompt attention to recall notices helps support vehicle safety, minimize downtime, and ensure repairs are completed in a timely manner. We encourage all owners, fleet managers, and operators to check recall status regularly and respond promptly when action is needed. Staying informed about recall campaigns is an important part of responsible vehicle ownership and fleet maintenance.

Contact Us

Please use the contact information below if you have any questions or wish to confirm the recall information provided for your vehicle. Our team is also available to assist with safety concerns or to help update your ownership or address information.