Mack OneCall®

Peace of Mind. Available 24/7.

For 24/7 roadside assistance, call Mack OneCall at (800) 866-1177

Every new Mack truck comes with Mack OneCall for around-the-clock roadside assistance anywhere in the United States and Canada.

Problems don't follow a 9-to-5 schedule which is why our OneCall roadside assistance service features 24-hour roadside support to be there for you when you need it most. OneCall operators can help you immediately identify the problem and locate your parts from one of our six electronically-linked parts distribution centers in North America. With our next-flight-out services, we can automatically ship the parts you need for overnight delivery even outside of normal working hours, including Sundays and holidays.

Parts will be in the air and you’ll be on the road sooner. And, with over 500 authorized dealers and parts and service locations as well as over 5,000 qualified service facilities in North America, you'll be connected with immediate assistance wherever you may roam.

Mack’s warranty protection guarantees you’re never alone. Trained technicians are prepared to provide warranty expertise both inside and outside of your normal dealer area. Which means that no matter where you are, Mack has you covered.

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